Changelog

Product release history

Browse the recorded feature additions and improvements. Release notes follow the language available in our product changelog.

  • Active Contacts report - 6 September 2026
  • AI Setup Assistant and Notion service reports with weekly reviews - 6 September 2026
  • AI conversation memory and low-credit alerts - 8 September 2026
  • Customer Journey report and staff rest days for appointments - 10 September 2026
  • AI Service Insights customer lists behind report counts - 16 September 2026
  • Visual WhatsApp flow messages and draggable keyword branches - 22 September 2026
  • Dashboard translations and persistent language selection - 23 September 2026
  • Scheduled WhatsApp retry settings and sending queue status reports - 28 September 2026
  • Minor features update
    • WABA form responses displayed in chat - 8 September 2026
    • Import keyword reply messages from WhatsApp templates - 15 September 2026
    • Public incident reports and developer webhooks for Official Ads leads and summaries - 18 September 2026
    • Improved appointment filters, customer summaries and remarks - 24 September 2026
    • AI ignore rules and labels loaded on demand - 28 September 2026

  • WhatsApp username support — search, import, broadcast and flow sending for leads without a phone number - 3 August 2026
  • WhatsApp Web sending health widget with ban-risk forecast and alerts - 6 August 2026
  • Delivery tracking notification by WABA template per courier - 6 August 2026
  • Per-step flow statistics on the flow canvas - 11 August 2026
  • SMS channel with broadcast and reporting - 14 August 2026
  • WABA chat history import from a WhatsApp "Export chat" file - 14 August 2026
  • WABA chatroom media preview with drag & drop, paste and captions - 17 August 2026
  • Customer location in the chat sidebar, with location filter and ad binding - 21 August 2026
  • WABA engagement report - 22 August 2026
  • Flow tracking logs with step filters and bulk step actions - 23 August 2026
  • Keyword trigger from a specific ad - 24 August 2026
  • AI upgrades — knowledge gaps, appointment reschedule, intent automations and AI copywriter - 24 August 2026
  • Meta Ads campaign tracking with chatroom campaign filter - 25 August 2026
  • WABA broadcast sending speed and global broadcast settings - 27 August 2026
  • Notion import for AI data training - 27 August 2026
  • AI appointment events — roadshow schedule per AI bot - 27 August 2026
  • AI Service Insights report with daily service score - 28 August 2026
  • Minor features update
    • Listing filters, sorting and page size remembered per page - 11 August 2026
    • Bulk import recipients for broadcast - 12 August 2026
    • Load WhatsApp Web chats without connecting - 14 August 2026
    • Credited ad name shown in Meta CAPI logs and conversions - 15 August 2026
    • Ad badge and ad filter in the chat list - 20 August 2026
    • SMS broadcast log export - 22 August 2026
    • Flow broadcast queued per WhatsApp number - 22 August 2026
    • AI reply limit per customer with chatroom indicator - 26 August 2026
    • Mark chat as unread after an AI reply - 26 August 2026
    • Chat export with sender labels and system messages - 27 August 2026
    • Long-form customer fields (Text 1 to Text 3) - 29 August 2026
    • Clickable appointment in the chat sidebar - 29 August 2026

  • Order tax option for customer orders - 6 July 2026
  • Appointment reminder sent immediately when booking is made - 6 July 2026
  • WhatsApp daily sent & response statistics - 7 July 2026
  • Audio replies in WABA keyword and flow - 8 July 2026
  • Appointment sent history log - 18 July 2026
  • Customer debtor statement - 20 July 2026
  • Contact card sharing in WhatsApp chat - 22 July 2026
  • Messenger keyword replies with buttons - 29 July 2026
  • AI reply for Messenger - 25 July 2026
  • Auto-assign customers by weekday schedule - 27 July 2026
  • Keyword and message template variants by label and country - 29 July 2026
  • Export WABA broadcast recipient details - 31 July 2026
  • Minor features update
    • Customer export with total order value - 6 July 2026
    • Image captions in flow and reply messages - 8 July 2026
    • Available Variables reference in template and keyword forms - 13 July 2026
    • Dynamic date labels for customers - 18 July 2026
    • Send multiple images with preview popup in chatroom - 21 July 2026
    • More country codes supported - 31 July 2026

  • Developer API and outbound webhooks - 13 June 2026
  • Manual AI follow-up - 13 June 2026
  • Landing page builder with ready-made templates and languages - 17 June 2026
  • Webinar feature — attach customers to a recorded webinar with WhatsApp watch links and reminders - 20 June 2026
  • Broadcast history tab in customer profile - 22 June 2026
  • WhatsApp flow performance report - 25 June 2026
  • WABA chatroom emoji reactions & voice notes - 28 June 2026
  • Order trigger flow by customer tier - 29 June 2026
  • Stop keyword to stop an active flow or AI reply - 29 June 2026
  • Order delivery API - 24 June 2026
  • Minor features update
    • WhatsApp flow editor UI update - 16 June 2026
    • Follow-up labels to set up customer funnels - 13 June 2026
    • Appointment cancellation - 16 June 2026
    • Improved AI bot detection - 17 June 2026
    • Attachments in inbox - 14 June 2026
    • WABA broadcast response export - 19 June 2026
    • Advanced customer filter by status - 18 June 2026
    • Product follow-up report details - 21 June 2026
    • Show last connected time in WhatsApp chatroom - 27 June 2026
    • WABA chatroom shortcut send - 29 June 2026

  • New UI theme - 1 May 2026
  • WhatsApp AI Assistant - 4 May 2026
  • WhatsApp Customer Voice - 5 May 2026
  • WhatsApp Web emoji reactions - 7 May 2026
  • WABA chatroom advanced filters - 8 May 2026
  • WhatsApp Web sticker display - 9 May 2026
  • HelloCRM AI — built-in AI assistant with prepaid credits - 18 May 2026
  • AI Assistant enhancements — lead qualifier and appointment booking - 19 May 2026
  • Birthday broadcast with project and collection options - 21 May 2026
  • Google Calendar integration for appointments - 21 May 2026
  • WABA chatroom — send flows and message templates - 25 May 2026
  • Appointment follow-up and reminder via WABA or WhatsApp - 28 May 2026
  • Expenses management with AI receipt scanning - 29 May 2026
  • Minor features update
    • New message indicator in chat - 9 May 2026
    • Improved reply message design - 9 May 2026
    • Mobile chat experience improvements - 9 May 2026
    • AI auto-label customers - 10 May 2026
    • AI follow-up reports and timing - 11 May 2026
    • WABA chatroom unread count and advanced filtering - 26 May 2026

  • WABA keyword auto-reply - 4 April 2026
  • WhatsApp flow statistic report - 5 April 2026
  • Add report in WhatsApp flow details - 7 April 2026
  • Dashboard WhatsApp report - 7 April 2026
  • WABA AI reply support - 15 April 2026
  • Stripe payment integration - 15 April 2026
  • Auto reply option from WABA account - 17 April 2026
  • Meta Conversions API (CAPI) integration - 19 April 2026
  • Minor features update
    • Dashboard loading speed improvement - 7 April 2026
    • Official ads default name - 14 April 2026
    • Various bugs fix - 18 April 2026

  • Campaign introduction - 05 March 2026
  • Centralized all accounts in single WABA chatroom - 18 March 2026

  • WABA chatroom - 01 February 2026
  • WABA send logs - 11 February 2026

  • Able to import stock locations - 6 January 2026
  • Stock transaction log - 6 January 2026
  • Able to export warehouse and stock locations - 13 January 2026
  • Minor features update
    • Customer created by name shown in listing - 2 January 2026
    • AI phone number testing tool - 8 January 2026

  • Submit Google Form to WhatsApp flow - 1 August 2025
  • Integrate with ChatGPT AI - 25 August 2025
  • Appointment with branches (Paid option) - 30 September 2025
  • WhatsApp coexistance integration - 2 October 2025
  • Add knowledge base - 24 October 2025
  • WhatsApp flows with manage labels - 28 October 2025
  • Customer order records different user commission - 5 November 2025
  • Data analysis with project & collection - 10 November 2025
  • Add incoming and outgoing message count in WhatsApp chat - 18 November 2025
  • Able to import appointments from file - 21 November 2025
  • Add company roles for user management - 21 November 2025
  • Add reference order number in customer orders - 25 November 2025
  • Able to clone broadcast - 9 December 2025
  • Able to filter broadcast by group label - 8 December 2025
  • Stock location management — create and manage warehouse locations - 13 December 2025
  • WABA follow-up messaging - 27 December 2025
  • Minor features update
    • Add project ranking in reports - 20 November 2025
    • Add default schedule time in broadcast - 26 November 2025
    • Able to specify users who can edit invoice - 26 November 2025
    • Add Lazada payment type - 27 November 2025
    • WABA message quality rate indicator - 29 November 2025
    • Add article coexistence support - 2 December 2025
    • Add product follow-up with specify date - 13 December 2025
    • Add Grab Pay payment type - 16 December 2025
    • WhatsApp service auto restart at midnight - 22 December 2025
    • Add language support - 22 December 2025
    • Setting to mark chat as unread if customer replies - 25 December 2025

  • Able to import customer order from csv - 16 May 2025
  • Add customer order repeat ratio report - 18 June 2025
  • Customer order able to add multiple payment type and payment receipt - 3 July 2025
  • Show user's order report and user ranking - 4 July 2025
  • Add customer order report by collection - 8 July 2025
  • Add balance template - 11 July 2025
  • Able to combine customer - 21 July 2025
  • Add customer order report by user and project details - 22 July 2025
  • Able to bulk import customer order delivery tracking number - 29 July 2025
  • Minor features update
    • Able to search message from WhatsApp chat - 28 May 2025
    • WhatsApp chat able to show new notification message - 20 June 2025
    • Enhanced WhatsApp chat filter labels - 22 June 2025

  • Add stock, delivery and exchange management (Paid option) - 04 April 2025
  • Add member tiers - 07 April 2025
  • UI/UX update - 24 April 2025
  • Add localization - 29 April 2025
  • Add assign user and report (Paid option) - 05 May 2025
  • Add customer status - 10 May 2025
  • Minor features update
    • Able to set message template as shortcut name - 10 May 2025

  • Able to setting with last replied messsage in WhatsApp broadcast - 17 February 2025
  • Able to set schedule time for WhatsApp flow - 19 February 2025
  • Able to set limit when WhatsApp broadcasting - 23 February 2025
  • Able to group by WhatsApp flow - 11 March 2025
  • Record reference user and WhatsApp - 15 March 2025
  • Able to group by WhatsApp keywords - 15 March 2025
  • Able to set WhatsApp reply keywords send once per customer - 15 March 2025
  • Able to schedule WhatsApp message - 18 March 2025
  • Minor features update
    • Able to change name in WhatsApp chat - 23 February 2025
    • Able to show user in WhatsApp chat from ticketing - 24 February 2025
    • Able to add shortcut name in WhatsApp flow - 28 February 2025
    • Able to set must send a flow in WhatsApp flow - 28 February 2025
    • Able to set if not responded in WhatsApp flow - 05 March 2025
    • Show WhatsApp flow created user - 05 March 2025
    • Able to mark all as read - 09 March 2025
    • Able to search WhatsApp chat from contact - 28 March 2025

  • Able to sync older history from WhatsApp chat - 01 October 2024
  • Show WhatsApp system message - 30 October 2024
  • Able to set WhatsApp flow schedule time setting - 31 October 2024
  • Update WhatsApp statistic - 28 November 2024
  • Add order tracking number send report - 08 December 2024

  • Introduce ticketing system - 12 September 2024
  • Able to set entire flow as unread - 17 September 2024
  • Report account with pie chart - 22 September 2024
  • Able to filter report with project - 22 September 2024
  • SMTP setup and send invoices via email - 22 September 2024
  • Able to drag and drop file into WhatsApp chat - 24 September 2024
  • Able to show WhatsApp reply logs - 25 September 2024
  • Payment reminder by hours after customer order created - 26 September 2024
  • Able to broadcast with variables - 28 September 2024
  • Able to remove WhatsApp chat note - 29 September 2024

  • Add ads tracking from keyword - 15 July 2024
  • Add message template test send - 22 July 2024
  • WhatsApp reply to message - 4 August 2024
  • WhatsApp chat filter by label - 7 August 2024
  • Able to filter archived WhatsApp - 12 August 2024
  • Get WhatsApp group participants - 13 August 2024
  • Show WhatsApp common group - 14 August 2024
  • WhatsApp chat performance enhancement - 21 August 2024
  • Draggable WhatsApp flow - 29 August 2024

  • Synchronize WhatsApp chat into database for performance - 01 May 2024
  • Various update on WhatsApp broadcast message - 15 May 2024
  • Customer order recurring options - 01 June 2024

  • Add unread for first, unknown & away keywords - 28 April 2024
  • WhatsApp voice message and various update - 19 April 2024
  • Show ads message - 18 April 2024
  • Add permission WhatsApp show all and assigned chats - 18 April 2024
  • Add WhatsApp flow info in WhatsApp chat list - 12 April 2024
  • Add WhatsApp permission control - 8 April 2024
  • Add version control and date for reference - 3 April 2024

  • WhatsApp
    • WhatsApp chatroom
    • WhatsApp broadcast
    • WhatsApp flow
    • WhatsApp reply
  • Reports
    • Order management reports
    • WhatsApp reports
    • Company account reports
  • Customers
    • Customer listing
    • Customer labels
  • Order Management
  • Products
    • Product projects
    • Product collections
    • Product listing
  • Payments
  • Appointments
    • Appointment calendar
    • Appointment listing
    • Appointment types
  • Service form
  • Quote listing
  • Attachments